Keeping retail employees safe: New study measures customer aggression
Researchers at QUT have developed a new tool to measure customer aggression within the retail and services sectors.
Researchers at QUT have developed a new tool to measure customer aggression within the retail and services sectors.
Social Sciences
Apr 17, 2023
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Many people choose to live with a cat for companionship. As a social species, companionship is something we often crave. But this cannot necessarily be said of our feline friends. Domestic cats evolved from a largely solitary ...
Veterinary medicine
Mar 3, 2023
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A squid is a type of cephalopod that has an elongated body, eight arms and two tentacles. Globally, there are at least 300 species of squid distributed across the world's oceans. They're also a healthy food source as they're ...
Ecology
Aug 2, 2022
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Dog attacks on other dogs or cats are traumatic events for pet owners—but what do we know about how commonly they occur, or how you might reduce the risk of your pet being involved?
Veterinary medicine
Mar 22, 2022
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Bullying, violence and aggressive behavior among chefs employed in fine dining restaurants is enabled by their working environments, research from Cardiff University has found.
Social Sciences
Jan 17, 2022
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Flinders University ecologists are calling on summer holiday-goers to not interfere with wildlife and damage habitats, notably for shy animals such as little penguins.
Plants & Animals
Dec 17, 2021
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A study encompassing some 9,000 dogs conducted at the University of Helsinki demonstrated that fearfulness, age, breed, the company of other members of the same species and the owner's previous experience of dogs were associated ...
Veterinary medicine
May 3, 2021
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Findings from a new NUI Galway study on workplace bullying, led by Dr. John Cullinan of the Discipline of Economics and Dr. Margaret Hodgins from the Discipline of Health Promotion, has been published in the journal Occupational ...
Economics & Business
May 26, 2020
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2
Once a bully, always a bully?
Plants & Animals
Dec 2, 2019
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Aggressive behaviour in pet dogs is a serious problem for dog owners across the world, with bite injuries representing a serious risk to both people and other dogs. New research by the University of Bristol has explored the ...
Plants & Animals
Jun 17, 2019
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In psychology, as well as other social and behavioral sciences, aggression refers to behavior between members of the same species that is intended to cause pain or harm. Predatory or defensive behavior between members of different species is not normally considered "aggression." Aggression takes a variety of forms among humans and can be physical, mental, or verbal. Aggression should not be confused with assertiveness, although the terms are often used interchangeably among laypeople, e.g. an aggressive salesperson.
There are two broad categories of aggression. These include hostile, affective, or retaliatory aggression and instrumental, predatory, or goal-oriented aggression. Empirical research indicates that there is a critical difference between the two, both psychologically and physiologically. Some research indicates that people with tendencies toward affective aggression have lower IQs than those with tendencies toward predatory aggression. If only considering physical aggression, males tend to be more aggressive than females. One explanation for this difference is that females are physically weaker than men, and so need to resort to other means.
This text uses material from Wikipedia, licensed under CC BY-SA